Terms and Conditions
I ACCEPT the General terms and conditions!
Inquiries and reservations are accepted through our web site (e-mail or
contact form). For reservation to become valid, the guest has to make a payment
of the reservation costs according with the owner. Payment can be made
ONLINE/credit card, OFFLINE through bank transfer or with PayPal.
When you decide to make a reservation ONLINE we will send you
reservation number via e-mail. You will also receive a link to secure site,
where you can easily fill all the necessary credit card data in the form and
finish the reservation process. Once all of the data are entered, confirmation
will be displayed on your monitor and also sent to you by e-mail. You’ll
receive all necessary data for bank transfer method of payment if requested. Guest can decide whether to pay the full amount or initial deposit, in
which case it is necessary to pay at least 50% of the total amount of the
reservation to make the reservation valid.
Payment should be made within 24 hours of inquiry, after which time
limit will be considered that the guest is not interested in booking and we will
free those dates on the calendar and mark them as available. Having checked the payment and the authorization of the guest's credit
card, we will send to the guest all the necessary information and invoice.
The remaining amount has to be paid at least 60 days prior to arrival,
at which we will remind you by e-mail. If the guest doesn’t make the final
payment within the agreed time, we will consider that the reservation is
canceled completely and we will act according to the conditions specified in
the CANCELLATION POLICY.
- 50% refund of total paid amount in case of cancellation of reservation
at least 30 days before check-in
- 25% refund of total paid amount in case of cancellation of reservation
at least 15 days before check-in
- Initial deposits are not refundable
CHECK IN: 16:00-19:00 CHECK OUT: till 10:00
In case of late arrival, the guest is obligated to inform the owner for
further eventual agreement. In case of no-show within 24 hours after the agreed
reservation without prior notice, we reserve the right to act according to the
instructions of CANCELLATION POLICY and retain the entire amount of payment,
being free to presume there has been a cancellation of reservation by guest and
subsequently mark those dates on calendar as available.
All payments will be effected in Croatian currency. The
amount your credit card account will be charged for is obtained through the
conversion of the price in Euro into Croatian Kuna according to the current
middle exchange rate of the CROATIAN
When charging your credit card, the same amount is converted into your
local currency according to the exchange rate of credit card associations. As a
result of this conversion there is a possibility of a slight difference from
the original price stated in our initial offer/web site.
PERSONAL DATA GATHERING AND PROTECTION STATEMENT
We are committed to provide service of protection of our customer's
personal data in a way that we collect only essential basic information about
our buyers that are necessary for fulfilling our obligations. We also inform
our customers about the way we collect information and regularly give customers
an option about how their information will be used, including the possibility
to decide whether their name should be included or omitted from the lists used
for marketing campaigns.
All user informations are strictly guarded and are available only to the
employees who need those informations for completing the job. All our employees and business partners are responsible for abiding the
principles of confidentiality protection.